Shipping, Returns and Tracking
SHIPPING RATES
Please note: Orders with mason bee cocoons shipped after Jan 1 2019 are shipped on ice via Priority.
On receipt of your order, your order is shipped via Canada Post.
Rates are determined by weight or volume (height x length x depth), whichever is greater.
Mason bees and Leafcutter bees destined for the USA are shipped from USA
If you require expedited delivery please let us know.
RETURNS
Let us know if you are not satisfied with your purchase as received. Email us with the details and we will contact you for follow up.
Your satisfaction with our products is our top priority.
TRACKING
Once your order has been shipped, and you have provided us your email address, we will forward the tracking number to you.